We’re thrilled to announce that powerhouse duo Li and Vanessa, the dynamic husband-and-wife team behind four thriving Gelatissimo stores in South East Queensland, have taken out Multi-Site Franchisees of the Year – Hospitality at the 2025 Franchise Council of Australia Excellence in Franchising Awards!
Celebrated for their operational brilliance, game-changing innovation, and heartfelt community impact, Li and Vanessa’s journey is a masterclass in what’s possible with Gelatissimo.
Vanessa, a true artisan gelato maestro, leads a passionate team with three full-time managers, ensuring every tray of gelato is a visual and culinary masterpiece. Meanwhile, Li, a former software developer, supercharged their business with a cutting-edge digital platform automating inventory, production planning, staff training, and even real-time digital signage that showcases daily fresh gelato flavours, features now rolling out to Gelatissimo stores worldwide!
Their customer-first approach keeps guests coming back for more, with live updates on fresh flavours, QR-powered real-time menus, and instant review tracking that’s boosted average Google ratings to over 4.5 stars.
And they’re not just business leaders, they’re community champions. By donating over $10,000 to local causes, including vital safety upgrades for kids’ sports clubs, Li and Vanessa have made a real difference where it counts.
With a rock-solid system, a team culture that keeps staff around for years (average tenure of 2.5+ years!), and eye-popping sales growth of 77.9% in 2022, 113% in 2023, and 39.2% in 2024, they’ve set a whole new standard for franchise success.
Ready to make your mark with Gelatissimo?
Join a brand where innovation, community, and exceptional results are the recipe for success. Contact us today and start your Gelatissimo journey!
